Terms & Conditions
Your Safety, Our Commitment
Terms and Conditions
Review our terms and conditions for utilizing the services of Grand Anguilla Charters. If you don’t see what you’re looking for, feel free to email us at info@grandanguillacharters.com
1.1. All bookings are subject to vessel and crew availability at the time of confirmation.
1.2. A completed booking form and initial deposit are required to confirm any reservation.
1.3. Provisional bookings will be held for a maximum of 48 hours without deposit; after this time, the Company reserves the right to release the date.
1.4. Bookings made through third-party platforms or agents are subject to these same terms.
1.5. For bareboat charters, the Charterer must provide acceptable proof of competency, valid identification, and any required licenses or certificates before the charter is confirmed.
2.1. A 20% non-refundable deposit is required to secure all bookings. The balance must be paid no later than 10 days prior to departure.
2.2. Bookings made within 10 days of the charter date require full payment at the time of booking.
2.3. Failure to settle the balance by the due date may result in automatic cancellation without refund.
2.4. Payment methods accepted include bank transfer, credit card, or approved digital payments.
2.5. All card payments may be subject to processing fees.
3.1. Cancellations must be submitted in writing to be valid.
3.2. If cancellation occurs:
More than 30 days before departure: Deposit forfeited; balance (if paid) refunded.
10–30 days before departure: 50% of total charter fee forfeited.
Less than 10 days before departure: 100% of charter fee forfeited.
3.3. No-shows or late arrivals are considered cancellations with no refund.
3.4. The Company may, at its discretion, offer a partial credit toward a future booking depending on circumstances.
3.5. No refunds will be issued for early terminations or unused services.
4.1. Rescheduling is permitted subject to availability and must be requested at least 7 days prior to the original charter date.
4.2. Any rescheduling within 7 days may incur a change fee of up to 25% of the charter cost.
4.3. Rates are subject to change, and rescheduled bookings will be charged at the prevailing rate at the time of confirmation.
4.4. The Company reserves the right to refuse rescheduling requests during peak or holiday periods.
5.1. Safety is the Company’s highest priority. The Captain has full authority over the vessel and all guests at all times.
5.2. The Captain may alter the itinerary, delay departure, or cancel the charter due to unsafe weather, mechanical issues, or other conditions beyond control.
5.3. If the Company cancels a charter before departure due to unsafe weather or mechanical failure, a full refund or reschedule credit will be offered at the Company’s discretion.
5.4. Once a charter has commenced, refunds are not provided for weather changes, discomfort due to sea conditions, or early termination due to guest request.
5.5. Guests must follow all safety instructions; failure to do so may result in early termination of the charter without refund.
6.1. Participation in boating activities, swimming, snorkeling, and water sports is at the guest’s own risk.
6.2. The Company, its owners, employees, and affiliates shall not be held liable for any injury, loss, damage, or death arising from participation in activities, including but not limited to negligence, sea conditions, or equipment use.
6.3. Guests are advised to obtain personal travel and medical insurance that covers marine activities.
6.4. All guests may be required to sign a separate liability waiver prior to boarding. Refusal to sign will void participation without refund.
7.1. Guests must comply with all safety regulations and crew instructions.
7.2. The Charterer is responsible for the behavior of all guests aboard.
7.3. Illegal substances, firearms, and hazardous materials are strictly prohibited.
7.4. The Charterer will be liable for any damage to the vessel, equipment, or furnishings caused by negligence or misconduct.
7.5. The Captain reserves the right to terminate a charter immediately in cases of disorderly conduct, intoxication, or illegal activity without refund.
7.6. The Company assumes no responsibility or liability for any personal belongings lost, stolen, or left aboard the vessel, at docks, or during transfer. Guests are encouraged to safeguard their valuables and ensure all belongings are collected prior to disembarkation. Any items found may be held for up to seven (7) days, after which the Company is not obligated to retain or ship them.
7.7. Shoes, smoking, and glass containers may be restricted on board at the Captain’s discretion for safety and preservation of the vessel.
8.1. Charter inclusions are detailed in your booking confirmation and may vary depending on package type (e.g., private charter, shared charter, tender service, or bareboat rental).
8.2. Common inclusions may comprise: licensed captain and crew (if applicable), fuel for standard itineraries, soft beverages, snorkeling gear, and safety equipment.
8.3. Exclusions typically include: premium beverages, special catering, fuel surcharges for extended routes, dockage fees, customs/immigration charges, and gratuities.
8.4. Any additional services requested will be billed to the Charterer’s account and must be settled before disembarkation or charged on their card shortly after.
9.1. All prices are quoted in United States Dollars (US$) as indicated.
9.2. All bookings are subject to applicable government taxes, port fees, and service charges.
9.3. Exchange rate variations or bank charges are the responsibility of the Charterer.
10.1. The Company shall not be held liable for delays, cancellations, or non-performance due to events beyond its reasonable control, including but not limited to natural disasters, hurricanes, war, pandemics, acts of government, mechanical failure, or labor disputes.
10.2. In such cases, the Company may offer rescheduling or credit toward a future charter at its discretion; refunds are not guaranteed.
11.1. Definition – A bareboat (or “demise”) charter is one in which the Charterer assumes full possession and control of the vessel for the agreed charter period. The Company provides the vessel in seaworthy condition, free of encumbrances, and fully equipped as specified in the charter agreement. From the time of delivery until redelivery, the Charterer is deemed the owner and operator of the vessel.
11.2. Responsibility and Control –
(a) The Charterer assumes complete responsibility for the safe navigation, operation, and management of the vessel, including compliance with all applicable maritime, customs, and port regulations.
(b) The Charterer is solely responsible for ensuring that a qualified and competent person operates the vessel at all times. Proof of competency and valid identification must be provided prior to departure.
(c) The Charterer acknowledges that the Company, its employees, and representatives exercise no operational controlover the vessel or its passengers during the charter period.
11.3. Liability for Damage or Loss –
(a) The Charterer shall be fully liable for any loss, theft, or damage to the vessel, its equipment, or any third-party property arising during the charter period, regardless of fault or negligence.
(b) The Charterer agrees to reimburse the Company for any repair, replacement, or recovery costs, including lost charter income resulting from downtime.
(c) A security deposit (amount specified in the booking confirmation) may be required prior to embarkation and will be held against damage, loss, or breach of terms. Deductions may be made without notice.
11.4. Insurance Requirements –
(a) The Company maintains hull and liability insurance on the vessel, subject to policy exclusions and deductibles.
(b) The Charterer is responsible for any deductible amount, damage not covered by insurance, or claims arising from prohibited use, negligence, or breach of law.
(c) The Charterer is strongly encouraged to obtain personal travel insurance that covers marine activities, liability, and trip cancellation.
11.5. Prohibited Uses –
The Charterer shall not:
Operate the vessel while under the influence of alcohol or drugs;
Sublet, lend, or re-charter the vessel;
Use the vessel for commercial purposes, illegal activities, or night navigation without written consent;
Exceed the vessel’s rated capacity or operating limits.
Violation of these conditions shall result in immediate termination of the charter without refund and forfeiture of all deposits.
11.6. Return Condition –
(a) The vessel must be returned at the agreed time and location in the same clean and serviceable condition as received, allowing for fair wear and tear.
(b) Late return will incur additional hourly or daily charter fees, plus any costs or losses suffered by the Company.
(c) Failure to redeliver the vessel within 24 hours of the agreed time may constitute unlawful possession, subject to legal recovery and additional penalties.
11.7. Indemnification –
The Charterer agrees to indemnify and hold harmless the Company, its officers, agents, employees, and affiliates from any and all claims, damages, liabilities, losses, fines, penalties, or expenses (including attorney’s fees) arising out of:
The use, operation, or possession of the vessel;
Injury, death, or property damage suffered by guests, crew, or third parties;
Breach of these terms or any applicable law.
11.8. Inspection and Acceptance –
Prior to departure, both parties shall conduct a joint inspection of the vessel. Acceptance of the vessel by the Charterer constitutes acknowledgment that it is in good condition and fit for purpose. Any pre-existing damage must be documented in writing.
11.9. Early Termination by Company –
The Company reserves the right to immediately terminate a bareboat charter and retake possession of the vessel without refund if:
The vessel is operated in an unsafe or negligent manner;
The Charterer breaches local maritime laws; or
There is reasonable cause to believe continued operation poses risk to persons or property.
11.10. Jurisdiction –
All bareboat charters are governed by the laws of Anguilla, and any disputes shall be resolved in the courts of Anguilla.
12.1. This Agreement constitutes the entire understanding between the Charterer and the Company.
12.2. The Company reserves the right to modify these Terms and Conditions at any time without prior notice. Updated terms will be posted on the Company’s website and apply immediately to all new and existing bookings.
12.3. These Terms shall be governed by and construed in accordance with the laws of Anguilla, and any disputes shall be resolved in the competent courts of Anguilla.
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